Programme Overview

Fundamentals of Citrix Virtual Apps and Desktops Service (CWS-2017)

Duration: 2 days
Level: 1
Program Code: B211
Exam Code: CWS-2017
Price Includes SST
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Programme Overview

This advanced 5-day training course teaches the design principles for creating a Citrix Virtual Apps and Desktops virtualization solution. In this training, you will also learn how to assess existing environments, explore different scenarios, and make design decisions based on business requirements.  This course covers the Citrix Consulting approach to design and covers the key design decisions through lectures, lab exercises, and interactive discussions. You will also learn about additional considerations and advanced configurations for multi-location solutions and disaster recovery planning. This training will help you prepare for the Citrix Certified Expert in Virtualization (CCE-V) exam. 

Who Should Attend?

Built for IT Professionals with significant experience with Citrix Virtual Apps and Desktops 7 as well as supporting infrastructure. If you are responsible for the environment design and overall health or are guiding others through the process (as a consultant), you should consider taking this training. 


  • This course requires extensive experience with Citrix Virtual Apps and Desktops 7 as well as experience with Citrix Gateway and supporting infrastructure. 

Delivery Methods

Instructor Led Blended Learning (online and classroom)

Learning Outcomes

By the end of the program, participants will be able to:
  • Identify risks and areas for improvement in a Citrix Virtual Apps and Desktops environment by assessing relevant information in an existing deployment
  • Design a Citrix Virtual Apps and Desktops disaster recovery plan and understand different disaster recovery considerations
  • Determine core Citrix Virtual Apps and Desktops design decisions and align them to business requirements to achieve a practical solution 

Course Content

Module 1

Methodology & Assessment
  • Methodology
  • Business Drivers
  • User Segmentation
  • Application Assessment
  • Capabilities Assessment 

Module 2

User Layer
  • Endpoints & Peripherals
  • Citrix Workspace App
  • Network Connectivity 

Module 3

Module 3: Access Layer 
  • Access Matrix*
  • Access Layer Architecture Design Considerations
  • StoreFront Store Design
  • Scalability and Redundancy 

Module 4

Resource Layer - Images 
  • lexCast Model Assignment*
  • Virtual Delivery Agent Machine Scalability
  • Virtual Delivery Agent Machine Security
  • Provisioning Strategy / Image Management

Module 5

Resource Layer - Applications and Personalization 
  • Application Delivery
  • Profiles
  • Policies
  • Printing* 

Module 6

Control Layer 
  • Citrix Virtual Apps and Desktops Site Design
  • Machine Catalogs & Delivery Groups*
  • Site Management Considerations
  • Control Layer Scalability & High Availability
  • Control Layer Security 

Module 7

Hardware/Compute Layer 
  • Assessment Considerations for Hardware & Hypervisor Selection
  • Cluster / Resource Pool Design
  • Hardware / Compute Layer Sizing
  • Storage
  • Datacentre Networking
  • Security 

Module 8

Maintaining an App Layering Environment 
  • Multiple Location Considerations - Introduction
  • Multiple Location Considerations - Access
  • Multiple Location Considerations - Image Management
  • Multiple Location Considerations - Profiles & Data
  • Multiple Location Considerations - Printing
  • Multiple Location Considerations - Control Layer 

Module 9

Disaster Recovery 
  • Disaster Recovery - Levels
  • Disaster Recovery - Strategy
  • Disaster Recovery – Process *Optional content based on instructor criteria 

Course Lessons

Trainer Profile

Trainer Name

  • Trainer's profile
  • profile
  • Asia Pacific University of Technology and Innovation (APU / APIIT)Asia Pacific University of Technology and Innovation (APU / APIIT)
    • Business Information Technology, IT and Business
  • Microsoft Certified: Azure DevOps Engineer Expert
  • Microsoft Certified: Azure Developer Associate
  • 2018 - Present: 
    Trainer, KnowledgeCom Corporation Sdn. Bhd
  • 2015 - 2018
    Technical Assistant (Assistant of Software and Development), Asia Pacific University (APU/APIIT) 

Track B: Infrastructure

Simply put, cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale.

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